In Greece, tourists will be offered vouchers instead of refunds


The Greek government allowed travel companies (hotels and operators), as well as airlines and ferries, to issue vouchers for 18 months to customers who were unable to use their services due to the coronavirus pandemic, ATOR reports.

Customers will be able to use them when canceling flights, tickets for which were bought in advance from Greek airlines and then canceled from February 25, 2020 to September 30, 2020. This also applies to ferry tickets, with transportation between February 25, 2020 and October 31, 2020. For 18 months, tourists can use their vouchers at any time for any destination on the Greek coastal shipping company network with which the trip was originally planned. The cost of the voucher is equivalent to the ticket that was originally purchased by the passenger.

Travelers who booked hotels on their own or made through agents and operators can also receive an 18-month voucher equivalent to the cost of canceled services. This applies to cancellations that were made by a tourism company or client of any nationality in connection with the COVID-19 pandemic from February 25, 2020 to September 30, 2020. Travel companies are required to inform customers of the possibility of receiving a voucher within 30 days from the date of cancellation. If this does not happen, the company will have to return the money.